Defining the service scope is a key first step. We offer core services to all fund sponsor clients and layer in discretionary options based on your program's needs.
| Service | Type | Description |
|---|---|---|
| Web Portal (eSuperior) | Core | Tiered access for sponsors, advisors, and investors — full fund history, documents, and statements. |
| Database & Document Management | Core | Central repository for all fund data, investor records, and compliance documents. |
| New Sales Processing | Core | Electronic and hard-copy subscription document processing with on-site payment handling. |
| Data Transmission (DTCC / DST) | Core | DTCC AIP, DST Vision integration, and direct connections to custodians. |
| Call Center | Discretionary | Onsite team handling investor and advisor inquiries — alternative investment specialists. |
| Treasury Support | Discretionary | Separate bank accounts, electronic banking for escrow, subscriptions, and distributions. |
| Tax Reporting | Discretionary | 1099s, K-1 production, and tax document delivery services. |
| Fulfillment | Discretionary | Assembly and delivery of marketing materials — electronic and hard copy. |
We handle the full subscription and onboarding lifecycle — from initial document receipt through NIGO resolution, AML review, and activation in the system of record. Both electronic and physical subscription packages are supported.
Our workflow routing engine validates documents against fund-specific requirements and flags exceptions automatically, reducing turnaround times and eliminating manual back-and-forth.
Accept subscriptions electronically or via hard copy — both are processed through the same system of record.
Automated not-in-good-order detection with investor and advisor notification workflows built in.
Document collection and recordkeeping to support your fund's anti-money laundering requirements.
Physical checks received and deposited on-site with same-day confirmation to the sponsor.
As an SEC-registered transfer agent, Great Lakes Fund Solutions maintains the official books and records of fund ownership. We handle all investor record changes — new subscriptions, redemptions, transfers, re-registrations, and ownership corrections.
Our transfer agency function is integrated directly into eSuperior, giving sponsors real-time visibility into investor records without waiting for a separate report cycle.
All investor records maintained under SEC transfer agent registration — Form TA-1 filer.
Systematic processing of re-registrations, partial transfers, estate actions, and corrections.
Full lifecycle management of investor redemption requests including proration and queue management.
Documentation and recordkeeping to support broker-dealer, RIA, and regulatory compliance requirements.
We serve as the operational backbone of your fund's back office — handling distributions, investor communications, sponsor reporting, and administrative coordination across the full fund lifecycle.
For clients who opt into our discretionary treasury support module, we assist with separate bank accounts and electronic banking for escrow, subscription, and distribution payments — all using dual-authorization procedures.
Full calculation, allocation, and payment support for cash and reinvestment distributions across all investor classes.
Statements, letters, notices, and K-1 packages delivered through the eSuperior portal and/or physical mail.
Custom report packages delivered on your schedule — position reports, activity summaries, and pipeline data.
Dual-authorization payment uploads for fund sponsor approval — escrow, subscriptions, and distributions.
Available as a discretionary add-on to our core services, we manage the full tax document lifecycle for alternative investment programs — from data preparation through delivery to investors and advisors. Our team has deep experience with the specific tax reporting requirements of real estate, energy, and commodity LP structures.
Tax documents are made available through the eSuperior investor portal and can be delivered electronically or by mail, with full tracking and delivery confirmation.
1099-DIV, 1099-INT, 1099-B, and other applicable forms prepared, filed, and delivered on schedule.
Schedule K-1 preparation and delivery for limited partnership programs — coordinated with your fund's tax counsel.
All tax documents made available through eSuperior for self-service investor access year-round.
Call center tax question handling and investor guidance on accessing and interpreting their documents.
Schedule a call to walk through your fund's structure and define the right service mix.